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We exist to provide our communities with convenience and caring service experiences. EVERY delivery is important.
How does it work?
We exist to provide our communities with convenience and caring service experiences EVERY delivery is important
Delivery Powered by Local Passion
How does it work (Moodus)?
General34
1) Ordering (delivering within an 4-5-mile territory to start)
Ordering is easy with Füd Delivery. All you do is select the restaurant you want to order from, launch their online menu, select your items and check out. Once the restaurant accepts your order you'll be notified right away! Ordering is all online! $6/delivery flat fee with no minimums.
2) Delivery
Once your Service Delivery Agent has picked up your food, you'll be notified via text and email. Track, in real-time, where your driver is on an interactive map!
3) Food Drop Off
Once your friendly Service Delivery Agent arrives at your home, he or she will greet you and open his or her hot bag to hand you your food. Be kind to our hard-working drivers by tipping them in cash or via your credit/debit card (or online tipping through PayPal and Venmo at https://www.fuddelivery.com/tips). During the Covid-19 pandemic, we have adopted 100% contactless deliveries.
1. On https://www.fuddelivery.com/Moodus, check the map to see if you are in the delivery territory.
2. After you have verified you are in the delivery territory, scroll down the page and select the restaurant you want to order delivery from by clicking the "Order Now" button and make your food selections.
3. Click the little cart icon at the top right of the ordering screen to check out.
4. Insert accurate information (especially address details).
5. Pay for your order with a credit or debit card (driver tip not included)
6. You'll then get an order confirmation from the restaurant
7. Once your Driver picks up your order, you'll be notified via SMS text & email with a tracking link
8. Once your Delivery Agents arrives, he or she will hand you your food.
(Gratuity is appreciated and NOT part of the delivery charge). During the Covid-19 pademic, we will be adhereing to state and local guidelines and adopting contactless deliveries.
9. Enjoy your meal right in the comfort of your own home and be sure to tip your Delivery Agent at www.FudDelivery.com/Tips
10. Tell your family and friends about FÜD Delivery!
FAQs
General36
Square is a payment processing solution used on Füd Delivery Agent’s smartphones to collect tips. It’s a safe way to receive payment using a secure connection. Don’t worry, the delivery agent DOES NOT have access to your credit card information, nor is anything stored on their phone. All information goes to Square for processing.
You should definitely consider tipping your driver. Think of the delivery driver as your waiter(ress) who is serving you in the comfort of your own home, keeping your food safe, and delivering it to you as fast as possible. We recommend tipping your delivery driver what you would tip a waiter(ess) if you were at a restaurant.
You would immediately contact the restaurant and it’s up to their discretion to accept the cancellation. It’s your responsibility to contact the restaurant IMMEDIATELY if you want to cancel the order. If a restaurant has started or already prepared your food, then don’t expect an accepted cancellation. A refund will be issued.
When you place an order, the system grabs and HOLDS your money (not processes it). The point of this is to eliminate fraud and misuse of the system. IF the restaurant does not accept your order, you should call the restaurant and ask why it wasn't accepted. DO NOT submit the order again until you verify with the restaurant. The money that was grabbed and held will show up in your account the next day (and will be returned automatically).
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